• - 24x7 Access to certified hardware and software experts
• - Collaborative support with 3rd party vendors
• - Hypervisor, Operating Environment Software and OS support
• - A consistent level of support available for Dell EMC hardware, software and solutions
• - Onsite parts and labour response options

1Y Basic Onsite Service – 1Y ProSupport for Enterprise

Conquer data centre complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell EMC offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity.

Dell recommends ProSupport with Mission Critical
If you need more than business hours support, consider upgrading to ProSupport with Mission Critical

Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.

DELL Upgrade from 1Y Next Business Day to 1Y ProSupport, 1 year(s), 24x7x365

DELL Upgrade from 1Y Next Business Day to 1Y ProSupport. Number of years: 1 year(s), Service time (hours x days): 24x7x365